Terms and Conditions
USING THIS WEBSITE
© CL Leavey & Co 2012. The copyright and material on this website is owned by CL Leavey and protected by the copyright laws of the United Kingdom. Users of CL Leavey's website may copy information on this website for their own personal use but may not republish, store or reproduce any such information in any manner, without prior written consent. Any unauthorised downloading, retransmission, or other copying or modification of any of the contents of this website may be in breach of statutory or common law rights which could be the subject of legal action. CL Leavey disclaims all liability which may result from any unauthorised reproduction or use of the information on this website. All rights not expressly granted herein are reserved by CL Leavey.
PAYMENT FOR GOODS
Once you have completed the checkout process within this site, choosing one of the pay online options will transfer you via a secure connection to the specialised payment processing pages hosted by either Sagepay or Paypal, depending on your selection. We do not handle or store your card details when you pay online. If you would like to pay by post, please select the 'print order form' option and complete the relevant fields before returning it. We can accept postal payments by either cheque or card, and the form also bears the necessary information for paying by direct bank transfer. In this case, please email us at cashier@retrometro.co to say if you are paying by direct transfer so we can look out for your payment! If paying by either cheque or transfer, we will wait for your payment to clear before despatching your goods. Please note however that we will not enter into any payment arrangement involving Western Union, and we retain the right to refuse any order if we are not happy with the method or terms of the proposed transaction.
OVERSEAS CUSTOMERS
If you would like to order any of our products for shipment to a location outside the United Kingdom, please simply go through the buying process, including the destination country and zip-code in your delivery address. We've integrated a scale of overseas shipping charges so the price for P&P should appear automatically as you proceed through the checkout. If you experience any problems with either currency conversion or automatic shipping calculation, please don't hesitate to contact us at hello@retrometro.co. We are an old-fashioned business, and always happy to help!
TRADE CUSTOMERS
Trade customers please go to our sister site, www.claireleavey.com
Please note that this site may well be 'under construction' throughout 2012, in which case please direct your enquiry to service@claireleavey.com and we'll be happy to help.
ORDERS PLACED VIA THIS SITE
Order acceptance and the completion of the contract between you and CL Leavey & Co will take place on the despatch of the products ordered by you, unless we have notified you that we do not accept your order or you have cancelled it.
Non-acceptance of an order may be a result of one of the following:
The product you ordered being unavailable from stock
Our inability to obtain authorisation for your card payment
Our not receiving your full payment of the sum due
The identification of a pricing or product description error
You not meeting the eligibility to order criteria set out in the Terms & Conditions
If there are any problems with your order, we will let you know.
We reserve the right to reject any offer to purchase by you at any time. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure but, in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website or using a linked payment processor.
CONTRACT CANCELLATION AND RETURNS
Please note that you are entitled to cancel this contract if you so wish provided you exercise your right by contacting us no longer than eight working days after the day on which you receive the products.
Damaged/Faulty Goods:
In the unlikely event that your order arrives damaged, please email hello@retrometro.co immediately. We will then arrange for return of the goods and organise a replacement to be sent out to you at the earliest opportunity.
If your purchase was unsuitable please follow the instructions below:
To receive a refund you must return the goods to CL Leavey & Co , A3 The Green Business Centre, Stanford Bridge, Worcestershire WR6 6SA, within 30 days of receipt of delivery. Please note that your original delivery charges will not be refunded. All goods returned must be in a perfect and saleable condition with original product packaging and instructions where appropriate. If the goods do not reach us in a perfect and saleable condition, and in their original packaging, then your right to a full refund may be affected. The parcel and its contents are your responsibility until they reach us. The cost of returning the goods is at your expense. This does not affect your statutory rights. We recommend using registered post and retaining the proof of postage as we may require signed proof of delivery. CL Leavey & Co is not responsible for returned goods being lost or damaged in transit.
Description of Products:
Each product purchased is sold subject to its Product Description. We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information, including images and Product Descriptions, appearing on this Website at a particular time may not always reflect the position at the exact moment you place an order.
Payment:
The total cost of your order is the price of the products ordered plus delivery. By placing an order using a credit or debit card, you confirm that the credit or debit card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment, we will not be liable for any delay or non-delivery. All online payments are securely processed by either Sagepay or Paypal (according to your selection) on our behalf.
Refusal of Transaction:
We reserve the right to withdraw any products from this Website at any time and/or remove or edit any materials or content on this Website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from this Website whether or not that product has been sold; removing or editing any materials or content on the Website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
To be eligible to purchase products on this Website and lawfully enter into and form contracts on this Website under English law you must:
Register by providing your real name, phone number, e-mail address, payment details and other requested information
Be over 18 years of age
Stipulate a delivery address in the United Kingdom or other Specified Region. Please note that PO box numbers, hotels and accommodation addresses are not acceptable
Possess a valid credit or debit card issued by a bank acceptable to us, unless paying via Paypal balance, direct bank transfer, or cheque
By making an offer to buy a product, you specifically authorise us and our contracted agents to transmit information (including any updated information) or to obtain information about you from third parties from time to time, including but not limited to, your debit or credit card number or credit reports, to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.
The trading address of CL Leavey & Co is:
A3 The Green Business Centre
Stanford Bridge
Worcestershire
WR6 6SA
VAT registration number: 909 1554 20
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